HIPAA Statement

Protection of confidential patient data is not new to Collection Service Bureau and has always been a pillar of our business practices.

As a Business Associate (BA) of our healthcare provider clientele, Collection Service Bureau fully understands the BA requirements outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  Specifically, our responsibility to safeguard Protected Health Information (PHI) as defined by HIPAA is an absolute priority in our company’s operations, practices, and training.  All of our employees are bound by strict confidentiality agreements and are expected to handle PHI in a manner that ensures patient confidentiality.  Use of PHI is strictly limited to Payment functions as defined under the Act and we employ the Minimum Necessary standard when granting access to such information.  In addition, we employ best practices security measures, including encryption, when transmitting electronic PHI.

As a leading provider of healthcare account recovery services, Collection Service Bureau is absolutely committed to the security and confidentiality of our clients’ Protected Health Information.